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Dubai Customs Wins Global Innovation Award

Dubai Customs was recently recognized with the
Excellence in Innovation Award in the Enterprise Connected View category by
the international organization “Open Group.” This accolade was presented during
a virtual awards ceremony, highlighting Dubai Customs as an exemplary role
model among customs authorities on a global scale.
The “Open Group,” headquartered in the United States, specializes in leading
and advancing technical standards and certifications. With over 900 members
encompassing information technology suppliers, users, academics, and
consultants from various fields worldwide, it plays a pivotal role in shaping
industry practices.
The award ceremony brought together thought leaders in enterprise design,
innovation, and excellence from diverse corners of the globe. The event not only
showcased best practices and applications in areas like enterprise design,
information technology, innovation, excellence, digital transformation strategies,
risk management, global supply chain, and information security but also
emphasized the significance of innovative initiatives that foster a knowledge-
based economy, ultimately fueling global economic growth.
Dubai Customs Cross-Border E-Commerce Platform, a part of the broader


“Dubai e-commerce strategy” aspires to position Dubai as a premier global hub
for e-commerce. This initiative encourages businesses and e-commerce
investors to establish regional hubs in Dubai, aligning with the directive of local
and regional e-commerce expansion set forth by the leadership. The projects
success is achieved by reducing the overall operational costs associated with e-
commerce, including expenses related to return goods, storage, and
H.E. Ahmed Mahboob Musabih, Director General of Dubai Customs, CEO of
Ports, Customs and Free Zone Corporation, expressed his happiness about this
global achievement. During the award ceremony, he was joined by Ateeq Al
Muhairi, the Executive Director of the Customs Development Sector at Dubai

Customs, Juma Al Ghaith, the Advisor to the Director-General, and Dr. Hussam
Juma, the Director of Service Innovation Department, along with the award-
winning team.
He emphasized that Dubai Customs is at the forefront of global innovation in
smart services, which streamline operations and have a positive impact on
Dubai’s international trade. The department prioritizes innovation to achieve
government objectives and enhance customer satisfaction, with a remarkable
98% satisfaction rate for Dubai Customs smart services. This achievement
underscores the successful investment in advanced technology, artificial
intelligence, and the encouragement of digital innovation.

Dr. Hussam Juma noted that awards and certifications from global organizations
in the field of innovation reflect Dubai Customs; global success in creating
services that drive future changes in the business sector. He highlighted that
Dubai Customs Service Innovation Department team is forward-thinking,
promoting innovation, and developing future initiatives and projects to benefit
both local and international customs operations. Their efforts are focused on
speeding up transaction processing, reducing costs, improving operational
efficiency, and enhancing Dubai Customs ability for ongoing development and
excellence in a rapidly changing, dynamic environment. This recent win is part of
a series of achievements and successes as Dubai Customs continues to pursue
global leadership.
Dubai Customs has received this award for the second year in a row for its Smart
“Munaseq” initiative, which utilizes artificial intelligence technology to offer
stakeholders a new means of quickly obtaining HS Codes for goods and
receiving essential customs information, such as descriptions, duty rates, and
restriction status.

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Intermobility Expo 2023 Kicks Off with Grand Opening by H.E. Mattar Al Tayer

Informa Connect, the global leader for events in the Middle East region has successfully
concluded the day one of the most awaited events of its calendar, the Intermobility Expo
2023 started on 21 st November at World Trade Center, Dubai.
The 22 nd edition of the Intermobility Expo 2023, which was known as the Gulf Traffic, the
largest Intelligent Transport and Future Mobility Summit of the Middle East, Turkey, and
Africa was officially launched by H.E. Mattar Al Tayer, Director General and Chairman of
the Board of Executive Directors at the Roads and Transport Authority (RTA), at an exciting
opening ceremony in the presence of industrial experts and government delegates.
On day one of the largest transport expo, key players in the Middle Easts transport industry
came together to discuss how new technological advancements that can be leveraged to
address road hazards and enhance safety, which is a critical factor in managing dynamic cities
in the GCC and beyond. Enriching discussions on topics like Driving Change: Governments
Role in Mobility, underscoring the vital influence of the government in molding the
trajectory of mobility, saw enhanced participation from the attendees.
H.E. Sheikh Nasser Majid Al Qasimi, Assistant Undersecretary of the Infrastructure
and Transport Regulation Sector at the Ministry of Energy and Infrastructure, also
graced the occasion with his esteemed presence and commended the UAEs unwavering
dedication to reimagining transportation. He highlights, “;The country envisions a smart and
interconnected transport system, integrating advanced technologies, autonomous vehicles,
smart infrastructure, and a strong emphasis on green mobility, as showcased by the Global
Market for Electric Vehicles initiative. Recognizing the strategic importance of an integrated
transport system for economic growth, social harmony, and environmental sustainability, the
UAE stands as a global leader in adopting ambitious initiatives.”

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Dulsco Group and clients root for climate change action in mangrove tree plantation drive

Dulsco Group has reinforced its commitment to spearheading
and supporting environmental initiatives by bringing together 100 team members from its
portfolio of businesses comprising Dulsco Environment, Dulsco People, Parisima and
Advance Global Recruitment, and corporate clients like BRF, ENOC Link and Fischer to
plant 300 mangrove trees to help in the fight against climate change.
Part of Dulsco Group’s sustainability agenda in the run up to COP28, the event was held to
support the UAE National Carbon Sequestration Project, which Dulsco proudly signed up for
in 2023. The Ministry of Climate Change and Environment project aims to plant 100 million
new mangrove trees across the country by 2030.

Each participant in the Dulsco drive planted three trees at Jebel Ali Wildlife Sanctuary, run
by the Emirates Marine Environmental Group (EMEG). And, thanks to new technology and
virtual reality, the trees’ progress and contribution to carbon savings can be monitored
through the EcoMatcher app, which promotes transparency and traceability in tree planting.

Mangrove trees play a key role in conservation, by stabilising and protecting coastlines,
preventing erosion, supporting wildlife within the ecosystem and serving as a habitat for
thousands of species. They also reduce harmful greenhouse gases by isolating up to 13.6
kg of carbon each year. This means that the 300 trees planted on 16 November – and the
120 planted by Dulsco last year – will collectively capture 5,712 kg of carbon dioxide

The UAE is currently home to 60 million mangrove trees that span 183 sq km and capture
43,000 tonnes of carbon dioxide annually. An additional 100 million trees will mean
115,000 tons of CO2 will be sequestered every year.

John Grainger, Chief Operating Officer at Dulsco Environment, said: “As a leading
force in environmental solutions, Dulsco is proud to support initiatives that preserve and
enhance our planet. Following our first mangrove tree planting initiative with our
employees last year, we made this year’s event bigger and better by bringing together our
valued team members and clients across our businesses as one, reinforcing our joint
commitment to creating a better future for our people and the world we live in.

“The EMEG does a wonderful job in protecting marine life at Jebel Ali, and we are delighted
to play our part in enhancing the sanctuary’s natural eco-system and biodiversity.”

Dulsco’s tree planting initiative also included a beach clean-up drive that resulted in
collecting 1,246 kilos of waste, in line with the company’s continued commitment to
protecting the environment and encouraging more green thinking among team members, key
stakeholders and the public.

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UAE President issues federal decree appointing Under- Secretary of the Ministry of Human Resources and Emiratisation, For Emiratisation

His Highness Sheikh Mohamed bin Zayed Al Nahya ,

the President of UAE, issued a Federal
Decree appointing H.E. Aisha Mohamed Ahmed Belharfia, as Under-
Secretary of the Ministry of Human Resources and Emiratisation, For
Emiratisation. Belharfia served previously as Acting Under-Secretary for Emiratisation
Affairs and Assistant Under-Secretary for Labour Affairs at MOHRE.
She also taken responsibilities related to Labour offices and licenses,
and contributed to the development of laws and legislation regulating
the Labour sector. Belharfia launched various projects and initiatives
aimed at raising the efficiency of the Labour market.

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