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Dubai Customs Awarded ‘Global Honorary Fellowship’ by IdeasUK, a First for an Entity Outside the UK

Dubai Customs received the prestigious (Honorary Fellowship) award from IdeasUK, making it the first Arab and global institution outside the UK to receive such recognition since the organization’s inception in 1987. The accolade was presented to Hussain Al Fardan, Senior Manager of Innovation Center within the Strategy and Corporate
Excellence Department, during the concluding event of IdeasUK conference held on November 9, 2023. Andy Pedos, the organization’s founder, and Stuart Lewis, its CEO, bestowed the award.

Furthermore, Dubai Customs received special commendations from both governmental and private entities partaking in the conference for its substantial contributions to the IdeasUK’s institutional innovation system over the past fourteen years.

14 th Platinum Ranking The government department secured the top spot by achieving the 14th consecutive Platinum Ranking, among participants from outside the United Kingdom. This highest ranking, scoring a perfect 100%, has been consistently attained for fourteen consecutive years. The Dubai Customs delegation, comprising individuals such as Eng. Adel Al Suweidi, Director of Technical support Department and Khaled Al Muazin, Senior Inspection Manager, Passenger Operations Department-Airport Terminal 2, received the accreditation during the conference. The team also included Hussein Al Fardan, and Khaled Al Zarouni from the Innovation Center.

Smart Bag idea wins top place Dubai Customs earned the top award for Innovation of the Year 2023, recognizing the
creation of the Smart Bag’ for protecting travelers’ valuables in Dubai Airports by the Passenger Operations Department team. This achievement was followed by a second-place award in the Innovation category for the creation of the Giant Inspection Device for Large Vehicles by the Technical Support Department team.

During the conference, the Dubai Customs delegation, led by Hussein Al Fardan, took part in a dialogue session with accreditation experts from inside and outside the United Kingdom. The session highlighted Dubai Customs success story in achieving the first PlatinumRanking in 2010 and sustaining this accomplishment. Discussions centered on the
department’s innovation strategy, and a presentation by Khaled Al Zarouni from the Innovation Center discussed motivating and empowering employees and clients through key criteria set by the Center. These criteria aim to continuously achieve new milestones in customs work, emphasizing the importance of innovation for all and involving stakeholders in the innovation process.

H.E. Ahmed Mahboob Musabih, Director General of Dubai Customs, CEO of Ports, Customs and Free Zone Corporation, expressed that the recognition signifies the ongoing success of the government department in consistently innovating. This achievement solidifies its global leadership in customs innovation, aligning with the wise directives of the leadership and the
vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai. The goal is to establish the UAE’s excellence across various fields. Musabih emphasized that this accomplishment is the outcome of persistent efforts to equip department employees with the necessary capabilities for excellence and to garner
both local and international awards for creativity and innovation. Furthermore, Musabih highlighted that these new awards contribute to Dubai Customs already impressive record of accolades for ideas and innovation on local, regional, and
international levels. This serves as motivation to intensify efforts in the continuous development of customs operations within the country. These contributions become integral to the department’s operations, reinforcing its commitment to streamlining trade and safeguarding society. Dr. Abdullah Busnad, Executive Director of Customs Inspection Division at Dubai Customs, emphasized the commitment to encouraging innovations that contribute to advancing customs inspection. This commitment is based on the practical experience gained by employees and inspectors at customs centers, bolstering the government department’s track record in innovation through consistent awards won by our teams in customs administrations. Support will be extended to employees achievements and innovations in upcoming stages to align efficiently with the UAE’s overall development efforts

Ahmed Abdul Salam Kazim, Director of Strategy and Corporate Excellence Department, highlighted the fundamental priority of innovation in Dubai Customs efforts to enhance customs operations. The department is steadfast in supporting capabilities continuously to achieve optimal results and secure major international awards for novel ideas and innovations. This dedication stems from applying global best practices in innovation, with active participation in conferences organized by international organizations focused on idea awards.

Hussain Al Fardan, the Senior Manager of the Innovation Center, emphasized the importance of continuous leadership team oversight at Dubai Customs. He pointed to the success stories of Dubai Customs in innovation as evidence of this significance. The oversight, spanning various stages of the development process for new ideas and innovations, ultimately leads to their practical implementation. The overarching goal is to attain noteworthy milestones and receive prestigious innovation awards on a global scale.

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Emirates

Hamriyah and Deira ports record AED 12.133b in customs declaration value for first nine months of 2023

Dubai Customs plays a crucial role as the frontline defense for community security, consistently advancing its customs centers to safeguard and facilitate maritime trade. H.E. Ahmed Mahboob Musabih, Director General of Dubai Customs, CEO of
Ports, Customs and Free Zone Corporation, recently visited Creek Customs Center, Deira Port, and Hamriyah Port Customs Center to evaluate progress and oversee ongoing efforts for continuous customs service development. During this visit, several executive directors, department heads, and customs center managers were present.

Ahmed Mahboob Musabih, accompanied by Rashid Al Dhabah Al Suwaidi, Acting Director of Seae Customs Centers Management, conducted inspections at Khor Customs Center, Deira Port, and Hamriyah Port Customs Center. Managers Abdulaziz Ibrahim Al Salman and Majid Salem Al Tawilah provided insights into workflow progress and accomplishments. Over the first nine months of this year, 62,454 customs declarations were processed, totaling AED 12.133 billion, with 19 seizures recorded during the same period. A visit to Hamriyah Port Customs Center showcased an advanced container X-ray inspection device, supporting increased inspection operations.

Subsequently, visits to Khor Customs Center and Deira Port highlighted achievements, including a notable seizure called the “Wheelhouse,” which successfully prevented an attempt to smuggle 243 kilograms of narcotics into the country. Commending customs employees, Ahmed Mahboob Musabih emphasized the pivotal role of maritime customs centers in ensuring community security and facilitating trade. The department collaborates for efficient goods clearance and acknowledges employee efforts
during the COVID-19 pandemic, contributing to the department’s support for global efforts to revive maritime navigation and international trade.

Musabih clarified that the department’s advanced capabilities in monitoring and inspection enable it to keep pace with the UAE’s rapid foreign trade growth. Supporting Dubai’s economic agenda D33, the department aims to double foreign trade and enhance economic partnerships with key global markets. Efforts to boost customs inspector efficiency continue through training courses, ensuring their ability to thwart smuggling attempts. Continuous development of X-ray scanning
devices and the K9 customs dog unit further enhances contraband control achievements. Rasheed Al-Dabah explained that the forthcoming period will witness the advancement of new initiatives and mechanisms in the realm of inspection and examination. These initiatives are grounded in a forward-looking perspective to introduce cutting-edge technologies utilized in examining maritime transport vessels, wooden ships, and ships engaged in fish trade.

He remarked, “Our endeavors are harmonized to enhance performance in sea customs centers, concurrently focusing on bolstering monitoring, tracking, and technical support activities to yield optimal outcomes through continuous and productive collaboration among all specialized teams within the department. The Customs centers in Deira, Al Khor, and
Hamriyah Port Customs Center shoulder their vital responsibilities in safeguarding society and facilitating maritime trade through Dubai Creek and Hamriyah Port, supporting the ongoing growth of the national economy.”

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Emirates

Dubai Customs Hosts Sharjah Housing Delegation to Strengthen Government Communication Ties

Dubai Customs, represented by the Corporate Communication Department, warmly welcomed a delegation from the Sharjah Housing Department. The purpose of the visit was to familiarize the delegation with the duties and responsibilities of the
Corporate Communication Department and its affiliated divisions. The delegation also aimed to explore the awards received by the department, notably the recognition as the Best Government Communication Team in the Sharjah Government Communication Award for 2023.

Khalil Saqer bin Gharib, Director of Corporate Communication Department, along with department managers, extended a cordial reception to the Sharjah Housing delegation, which included Dr. Ahmed Rashid Al Nuaimi, Director of Government Communication, Nada Sivan, Head of the Public Relations and Events Department, and Hamad Saleh Al Hamadi, Head of
the New Media Department. Bin Gharib highlighted the department’s commitment to strengthening communication with government entities to exchange practical experiences and knowledge. The delegation was briefed on Dubai Customs exceptional performance in customs operations and other facets.

The meeting delved into discussions on potential avenues for collaboration, with the Sharjah Housing delegation. Emphasis was placed on the crucial role played by Dubai Customs’ Corporate Communication Department, customs administrations, and centers in ensuring security and safeguarding society. The delegation was presented with an overview of the department’s working mechanisms, awareness campaigns, events, and activities conducted internally and externally, aligning with Dubai Customs esteemed reputation.

Furthermore, the Sharjah Housing delegation acquired an understanding of the best media practices adopted by the Corporate Communication Department, showcasing its outstanding performance in enhancing knowledge and media dissemination to all partners. This has resulted in the department establishing and fortifying relationships with local and international media
entities. The presentation also encompassed the factors contributing to the department’s receipt of the award for the Best Government Communication Team in the Sharjah Government Communication Award.

Dr. Ahmed Rashid Al Nuaimi, Director of Government Communication at Sharjah Housing, expressed appreciation for the efforts of Dubai Customs Corporate Communication Department, acknowledging its excellence and significant contribution to enhancing the department’s standing. Dr. Al Nuaimi affirmed Sharjah Housing’s commitment to fostering ongoing visits and meetings with Dubai Customs, aiming to achieve the highest level of coordination and benefit from the Corporate Communication Departmen’s experience in securing numerous local and international awards.

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Emirates

Zayed Sustainability Prize opens submissions for 2025 cycle

The Zayed Sustainability Prize, the UAE’s pioneering global sustainability and humanitarian award, has officially announced that the 2025 cycle is now open for submissions.  Submissions will be accepted until 23 June 2024 through the Prize’s online portal. Small to medium enterprises (SMEs), nonprofit organisations (NPOs) and high schools with sustainable solutions are invited to submit an entry for consideration in one of the six categories of Heath, Food, Energy, Water, Climate Action and Global High Schools. Commenting on the launch of the 2025 submissions cycle, H.E. Dr. Sultan Ahmed Al Jaber, UAE Minister of Industry and Advanced Technology, Director General of the Zayed Sustainability Prize, and COP28 President, said: “Since 2008, the
Zayed Sustainability Prize has honoured the legacy of Sheikh Zayed by fostering inclusive sustainable and humanitarian development around the world. In this decisive decade for climate change, these values are more important than ever. I am optimistic that the Prize will contribute to global climate action in line with the UAE Consensus, which will pave the
way toward an effective response to the Global Stocktake decision.” In response to the pressing climate crisis, and to further support the UAE’s efforts to accelerate practical solutions needed to drive climate action and uplift vulnerable communities around the world, the Prize has increased its funds from US $3.6 million to US $5.9 million. The Prize will reward US $1 million to each winner in the organisational categories of Health, Food, Energy, Water and Climate Action. Within the Global High Schools category, which is split into six world regions, each school can claim up to US $150,000 to start or further expand their project. The six world regions of the Global High Schools category are The Americas, Europe and Central Asia, Middle East and North Africa, Sub- Saharan Africa, South Asia, and East Asia and Pacific. The most recent Zayed Sustainability Prize winners were recognised at an Awards Ceremony held during COP28 UAE. To encourage a broader range of organisations and high schools to participate, the Prize will be accepting submissions in multiple languages, including Arabic, Chinese, English, French, Russian, Spanish, and Portuguese. This will ensure that innovative solutions from diverse linguistic and cultural backgrounds can be recognised. For the Health, Food, Energy, Water and Climate Action categories, organisations should prove that they are improving access to essential products or services in their targeted communities and are able to implement a long-term vision for better living and working conditions. For the Global High Schools category, projects should be led by students, and must demonstrate innovative approaches to address sustainability challenges. The evaluation of each submission to the Prize consists of a rigorous, three-stage process. First, due diligence is conducted on all submissions to ensure that they meet the Prize’s evaluation criteria of Impact, Innovation, and Inspiration. This identifies the qualified entries and results in the selection of eligible candidates. Following this, evaluations are undertaken by a Selection Committee consisting of category-specific panels of independent international experts. From this shortlist of candidates, the finalists are chosen and then sent to the Prize Jury who unanimously elect the winners across all six categories.   Winners of the Zayed Sustainability Prize will be announced at an Awards Ceremony during the 2025 Abu Dhabi Sustainability Week (ADSW).

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