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Emirates

Dubai Metro hits new milestone with over two billion riders since inauguration

DUBAI, 23rd April 2023 (WAM) — The Roads and Transport Authority (RTA) today announced that the number of Dubai Metro riders has surpassed two billion since the metro first opened to the public on September 9, 2009.
The metro's Red Line transported 1.342 billion commuters while the Green Line served 673.531 million commuters. Additionally, the Dubai Metro has maintained a punctuality rate of 99.7%, surpassing international safety standards and demonstrating exceptional operational efficiency. The Dubai Metro's continued growth and success serve as a testament to Dubai’s commitment to providing safe and reliable transportation to commuters.
Commenting on the occasion, H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council of Dubai, said that Dubai’s ability to build a world-class transport network was the result of the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. As part of HH Sheikh Mohammed’s keenness to build a city that would serve as a model for future cities, Dubai invested in several infrastructure projects featuring the highest international standards and operational efficiency to ensure the best provision of services, he added.
His Highness praised the RTA for its efforts to implementing quality projects that cater to the mobility needs of the community. “The Dubai Metro has become the backbone of a transit system that connects various key districts in the emirate, ensuring a safe and smooth mobility for riders,” His Highness said.
Highlighting the positive impact of the Dubai Metro as a sustainable and environmentally friendly public transport solution, His Highness said: "The Dubai Metro is a vital project that serves the community and reflects Dubai's keenness to provide effective, environmentally friendly and sustainable transport solutions. Dubai will continue to develop a highly efficient and reliable transport system to facilitate smooth and safe mobility and support the emirate's overall development goals.”
Right Track
Dubai Metro's average daily ridership surpassed 616,000 riders in 2022, indicating that RTA's efforts to increase public transportation usage are succeeding. This achievement also reflects a positive shift in the community's mindset towards public transport, as they have recognised the benefits of smoother transportation and reduced costs for fuel and vehicle maintenance.
Besides streamlining the mobility of residents and visitors across the emirate, the Dubai Metro also contributed to bolstering Dubai's competitiveness in hosting global events. These include the successful hosting of Expo 2020 Dubai, which featured the construction of Route 2020 which spans 15 kilometres and connects seven stations. Furthermore, the metro has played a crucial role in stimulating Dubai’s economic growth, boosting tourism, besides a 12% appreciation in the value of real estate properties nearby the metro stations.
Consistent Growth
His Excellency Mattar Al Tayer, Director General and Chairman of the Board of Executive Directors, Roads and Transport Authority, said: “Statistics reveal a consistent rise in Dubai Metro ridership since the start of the service in September 2009. During the first four months after its inauguration, the metro served 6.089 million riders. By 2010, the number of riders surged from 38.089 million in 2010 to 69.007 million in 2011, the year the Green Line was inaugurated. In 2012, the metro ridership jumped to 109.049 million, reflecting a 58% growth compared to the previous year. In 2013, ridership clocked 137.759 million, and by 2014, the number soared to 164.307 million, a growth rate of over 19%. Metro ridership continued to grow, reaching 178.646 million in 2015, and the upward rise clocked 191.325 million riders in 2016 and crossed the 200.752 million barrier in 2017. By the end of 2017, the total number of metro users since its launch exceeded one billion.”
“The Dubai Metro's ridership continued to grow steadily hitting 204.405 million riders in 2018 and 202.978 million in 2019. However, in 2020, when the world was hit by the COVID-19 pandemic, metro ridership declined due to lockdowns and precautionary measures, resulting in 113.626 million riders that year. As recovery commenced and life returned to normalcy, the ridership jumped to 151.255 million in 2021. In 2022, the Dubai Metro set a new record and the highest since its launch by serving 225.142 million riders, a remarkable growth rate of nearly 49%. The total number of Dubai Metro users since its inauguration through January of 2023 exceeded two billion.” added Al Tayer.
Success Factors
Several factors contributed to the growth of Dubai Metro ridership during this period. These include the opening of new stations as part of the Route 2020 project, and the effective measures taken to ensure quick recovery from repercussions of the COVID-19 pandemic. The effective coordination between the Rail Agency and relevant RTA departments has clearly contributed to the hosting of major international events such as Dubai Expo 2020, FIFA World Cup 2022, and major exhibitions such as Gulf Food, The Big 5, and many others.
Global Standing
The Dubai Metro holds its standing as the world's longest driverless metro project and is known as the flagship project of both the RTA as well as Dubai's public transport network. The metro consists of the Red and Green Lines, which span over 89.3 km and connect 53 stations served by a fleet of 129 trains. The facilities and services available at the Dubai Metro stations are among the best globally.
Gold Certificate for Pioneering Design
The RTA is the first entity in the world that has amassed the largest number of Gold certificates from Leadership in Energy and Environmental Design (LEED) for a transport project with (v4 BD + C: NC) classification. This achievement is credited to a host of factors highlighted by selecting the best locations for stations, implementing strategies for saving the consumption of power and water, reducing carbon emissions, using suitable and recyclable building materials, and minimising construction waste.
Control Centre
RTA’s Rail Operations Control Centre is one of the most sophisticated control centres in the world. It manages the daily operations of the metro service on the Red and Green lines 24/7. The process requires high-level accuracy and speed as well as compliance with the highest standards of safety, security, and convenience to riders. The centre assisted the Dubai Metro to achieve the highest international levels of safety, operational efficiency, and service punctuality. It also accelerated maintenance operations and decision-making and reduced potential malfunctions.

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Emirates

Hamriyah and Deira ports record AED 12.133b in customs declaration value for first nine months of 2023

Dubai Customs plays a crucial role as the frontline defense for community security, consistently advancing its customs centers to safeguard and facilitate maritime trade. H.E. Ahmed Mahboob Musabih, Director General of Dubai Customs, CEO of
Ports, Customs and Free Zone Corporation, recently visited Creek Customs Center, Deira Port, and Hamriyah Port Customs Center to evaluate progress and oversee ongoing efforts for continuous customs service development. During this visit, several executive directors, department heads, and customs center managers were present.

Ahmed Mahboob Musabih, accompanied by Rashid Al Dhabah Al Suwaidi, Acting Director of Seae Customs Centers Management, conducted inspections at Khor Customs Center, Deira Port, and Hamriyah Port Customs Center. Managers Abdulaziz Ibrahim Al Salman and Majid Salem Al Tawilah provided insights into workflow progress and accomplishments. Over the first nine months of this year, 62,454 customs declarations were processed, totaling AED 12.133 billion, with 19 seizures recorded during the same period. A visit to Hamriyah Port Customs Center showcased an advanced container X-ray inspection device, supporting increased inspection operations.

Subsequently, visits to Khor Customs Center and Deira Port highlighted achievements, including a notable seizure called the “Wheelhouse,” which successfully prevented an attempt to smuggle 243 kilograms of narcotics into the country. Commending customs employees, Ahmed Mahboob Musabih emphasized the pivotal role of maritime customs centers in ensuring community security and facilitating trade. The department collaborates for efficient goods clearance and acknowledges employee efforts
during the COVID-19 pandemic, contributing to the department’s support for global efforts to revive maritime navigation and international trade.

Musabih clarified that the department’s advanced capabilities in monitoring and inspection enable it to keep pace with the UAE’s rapid foreign trade growth. Supporting Dubai’s economic agenda D33, the department aims to double foreign trade and enhance economic partnerships with key global markets. Efforts to boost customs inspector efficiency continue through training courses, ensuring their ability to thwart smuggling attempts. Continuous development of X-ray scanning
devices and the K9 customs dog unit further enhances contraband control achievements. Rasheed Al-Dabah explained that the forthcoming period will witness the advancement of new initiatives and mechanisms in the realm of inspection and examination. These initiatives are grounded in a forward-looking perspective to introduce cutting-edge technologies utilized in examining maritime transport vessels, wooden ships, and ships engaged in fish trade.

He remarked, “Our endeavors are harmonized to enhance performance in sea customs centers, concurrently focusing on bolstering monitoring, tracking, and technical support activities to yield optimal outcomes through continuous and productive collaboration among all specialized teams within the department. The Customs centers in Deira, Al Khor, and
Hamriyah Port Customs Center shoulder their vital responsibilities in safeguarding society and facilitating maritime trade through Dubai Creek and Hamriyah Port, supporting the ongoing growth of the national economy.”

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Emirates

Dubai Customs Hosts Sharjah Housing Delegation to Strengthen Government Communication Ties

Dubai Customs, represented by the Corporate Communication Department, warmly welcomed a delegation from the Sharjah Housing Department. The purpose of the visit was to familiarize the delegation with the duties and responsibilities of the
Corporate Communication Department and its affiliated divisions. The delegation also aimed to explore the awards received by the department, notably the recognition as the Best Government Communication Team in the Sharjah Government Communication Award for 2023.

Khalil Saqer bin Gharib, Director of Corporate Communication Department, along with department managers, extended a cordial reception to the Sharjah Housing delegation, which included Dr. Ahmed Rashid Al Nuaimi, Director of Government Communication, Nada Sivan, Head of the Public Relations and Events Department, and Hamad Saleh Al Hamadi, Head of
the New Media Department. Bin Gharib highlighted the department’s commitment to strengthening communication with government entities to exchange practical experiences and knowledge. The delegation was briefed on Dubai Customs exceptional performance in customs operations and other facets.

The meeting delved into discussions on potential avenues for collaboration, with the Sharjah Housing delegation. Emphasis was placed on the crucial role played by Dubai Customs’ Corporate Communication Department, customs administrations, and centers in ensuring security and safeguarding society. The delegation was presented with an overview of the department’s working mechanisms, awareness campaigns, events, and activities conducted internally and externally, aligning with Dubai Customs esteemed reputation.

Furthermore, the Sharjah Housing delegation acquired an understanding of the best media practices adopted by the Corporate Communication Department, showcasing its outstanding performance in enhancing knowledge and media dissemination to all partners. This has resulted in the department establishing and fortifying relationships with local and international media
entities. The presentation also encompassed the factors contributing to the department’s receipt of the award for the Best Government Communication Team in the Sharjah Government Communication Award.

Dr. Ahmed Rashid Al Nuaimi, Director of Government Communication at Sharjah Housing, expressed appreciation for the efforts of Dubai Customs Corporate Communication Department, acknowledging its excellence and significant contribution to enhancing the department’s standing. Dr. Al Nuaimi affirmed Sharjah Housing’s commitment to fostering ongoing visits and meetings with Dubai Customs, aiming to achieve the highest level of coordination and benefit from the Corporate Communication Departmen’s experience in securing numerous local and international awards.

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Emirates

Zayed Sustainability Prize opens submissions for 2025 cycle

The Zayed Sustainability Prize, the UAE’s pioneering global sustainability and humanitarian award, has officially announced that the 2025 cycle is now open for submissions.  Submissions will be accepted until 23 June 2024 through the Prize’s online portal. Small to medium enterprises (SMEs), nonprofit organisations (NPOs) and high schools with sustainable solutions are invited to submit an entry for consideration in one of the six categories of Heath, Food, Energy, Water, Climate Action and Global High Schools. Commenting on the launch of the 2025 submissions cycle, H.E. Dr. Sultan Ahmed Al Jaber, UAE Minister of Industry and Advanced Technology, Director General of the Zayed Sustainability Prize, and COP28 President, said: “Since 2008, the
Zayed Sustainability Prize has honoured the legacy of Sheikh Zayed by fostering inclusive sustainable and humanitarian development around the world. In this decisive decade for climate change, these values are more important than ever. I am optimistic that the Prize will contribute to global climate action in line with the UAE Consensus, which will pave the
way toward an effective response to the Global Stocktake decision.” In response to the pressing climate crisis, and to further support the UAE’s efforts to accelerate practical solutions needed to drive climate action and uplift vulnerable communities around the world, the Prize has increased its funds from US $3.6 million to US $5.9 million. The Prize will reward US $1 million to each winner in the organisational categories of Health, Food, Energy, Water and Climate Action. Within the Global High Schools category, which is split into six world regions, each school can claim up to US $150,000 to start or further expand their project. The six world regions of the Global High Schools category are The Americas, Europe and Central Asia, Middle East and North Africa, Sub- Saharan Africa, South Asia, and East Asia and Pacific. The most recent Zayed Sustainability Prize winners were recognised at an Awards Ceremony held during COP28 UAE. To encourage a broader range of organisations and high schools to participate, the Prize will be accepting submissions in multiple languages, including Arabic, Chinese, English, French, Russian, Spanish, and Portuguese. This will ensure that innovative solutions from diverse linguistic and cultural backgrounds can be recognised. For the Health, Food, Energy, Water and Climate Action categories, organisations should prove that they are improving access to essential products or services in their targeted communities and are able to implement a long-term vision for better living and working conditions. For the Global High Schools category, projects should be led by students, and must demonstrate innovative approaches to address sustainability challenges. The evaluation of each submission to the Prize consists of a rigorous, three-stage process. First, due diligence is conducted on all submissions to ensure that they meet the Prize’s evaluation criteria of Impact, Innovation, and Inspiration. This identifies the qualified entries and results in the selection of eligible candidates. Following this, evaluations are undertaken by a Selection Committee consisting of category-specific panels of independent international experts. From this shortlist of candidates, the finalists are chosen and then sent to the Prize Jury who unanimously elect the winners across all six categories.   Winners of the Zayed Sustainability Prize will be announced at an Awards Ceremony during the 2025 Abu Dhabi Sustainability Week (ADSW).

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