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Sultan bin Ahmed Al Qasimi honours 10th SGCA winners

SHARJAH, 14th September, 2023 (WAM) — H.H. Sheikh Sultan bin Ahmed Al Qasimi, Deputy Ruler of Sharjah and Chairman of the Sharjah Media Council (SMC), honoured the winners of the 10th Sharjah Government Communication Award (SGCA), organised by the Sharjah Government Media Bureau (SGMB).

A special awarding ceremony was held on Thursday on the sidelines of the closing of the two-day International Government Communication Forum (IGCF), whose 12th iteration took place in Expo Centre Sharjah and carried the theme 'Today's Resources… Tomorrow's Wealth'.

A film presentation spotlighted the paramount importance of acknowledging and revering the efforts dedicated to the preservation of current resources, echoing the Sharjah Government Communication Award's mission.

Tariq Saeed Allay, Director-General of SGMB, said, “Those familiar with Sharjah's efforts to promote government communication to play a more important role in facilitating comprehensive and sustainable development, understand that this award embodies the emirate’s intentions to improve the standards first within the UAE, and then across the Arab region and the rest of the world."

Allay noted that over the past 10 years, SGCA has worked diligently to establish higher standards in government communication practices while continuously striving to provide models that contribute to overcoming challenges in various fields, including economics, the environment, society, health, and others.

“It is our collective duty to formulate communication strategies that are at pace with changing information trends, technologies, public perceptions and aspirations, and global events," the Director-General added.

He also pointed out that over the past two decades, the role of government communication has evolved substantially from being a one-sided messenger of the government to a facilitator of two-way dialogue and exchange between the governing and the governed.”

For his part, Mohammed Jalal Al Rayssi, Director-General of the Emirates News Agency (WAM) and Chairperson of the SGCA jurors committee, thanked H.H. Dr. Sheikh Sultan bin Muhammad Al Qasimi, Supreme Council Member and Ruler of Sharjah, for being the foremost supporter of initiatives like SGCA, which serve the community and advance institutions.

Al Rayssi said, “This edition of SGCA has successfully anticipated future transformations in government communication strategies and practices. It has also broadened its local and global outreach. The award combines inclusivity and specialisation, in addition to diversity in communication practices, making SGCA a leading international platform for identifying the responsibility and power of communication in overcoming global development challenges."

He added, “More importantly, SGCA has created new award categories to acknowledge the transformations being experienced by governments and societies worldwide, and reinforce the critical importance of recognising and rewarding new innovations in the field. The 12 Arab and 14 global award categories present the most significant models in communication practices and the most influential experiences and trends of our times.”

Al Rayssi revealed the recommendations put forth by the jury committee to develop and advance the award categories. He noted that the jury committee eliminated the Best Drama Work, Best Writer or Author in Government Communication Sciences, and Best Use of Artificial Intelligence Technologies in Communication to Serve Community awards due to nominations not meeting the categories' respective criteria, and to be reconsidered in the coming editions.

The jurors committee also recommended strengthening efforts to organise specialised workshops for training communication professionals in making the best use of smart technologies. This is in response to the users' need for modern tools and technologies to enhance their abilities in utilising these technologies. The committee also recommended establishing the “Personality of the Year” award category to honour influential individuals in communities and acknowledge their significant impact on communication efforts.

Moreover, the jury recommended excluding top-level spokespersons, CEOs, and chairpersons of government entities and institutions from the Best Spokesperson award category to shine a light on tier-two spokespersons, such as managers and department heads, to promote and stimulate creativity and innovation in the workplace.

During the ceremony, the SGMB launched a first-of-its-kind report titled 100 Innovations in Government Communications 2023. It showcases 100 examples of how governments across the world are experimenting with bold and innovative communications approaches to rise to these challenges. The report is a result of a unique partnership between the SGMB and Apolitical from the United Kingdom, a global network and learning platform for government with a mission to build 21st-century governments that work for people and the planet.

Jessica van Onselen, Director of Communications and Marketing at Apolitical, presented the findings during an inspiring speech during the award ceremony. She highlighted the key aspects the report addresses to support government communication's employees. It serves as a source of inspiration for them to focus on communication scenarios within their respective contexts. This involves evaluating the effectiveness of proposed ideas, exploring new channels or technologies, and understanding how the methodologies employed can enhance the ability to influence and achieve desired outcomes.

Onselen said, “While preparing the list, we polled the Apolitical community of 200,000 public servants in 160 countries to ask if their government departments communicated clearly and creatively with the public. While 34 percent of them said only sometimes, 42 percent of them said they didn’t, showcasing the necessity of working to improve communication standards and adopt innovative experiences to achieve the highest levels of efficiency and effectiveness in government entities.”

Ghannam Al Mazrouei, Secretary-General of the Emirati Talent Competitiveness Council, won the "Best Spokesperson" category, while Dubai Customs won the "Best Government Communication Team" category.

In the "Best Integrated Communication Campaign" category, Abu Dhabi City Municipality was announced as the winner. Turning to the "Best Communication for Reputation Building and Management" category, Dubai Police Force was announced as the winner.

The "Best Campaign Celebrating Arab Culture" includes two sub-categories, the winner of the category “Best Campaign Supporting the Arabic Language” is the Sharjah Private Education Authority and the winner of the second category, “Best Campaign to Reinforce Arab Values and Identity” is the Holy Quran Academy in Sharjah. In the "Best Social Responsibility Campaign" category, the winner is the National Housing Company (NHC) in Saudi Arabia.

The "Best Communication Targeting Youth" category includes three sub-categories. The winner in the first sub-category "Best Communication Programme to Support Youth Entrepreneurship and Projects" is the Federal Youth Authority (FYA) under the Ministry of Culture and Youth. In the "Best Campaign for Positive Impact on Youth Awareness and Practices" sub-category, the winner is the National Center for Non-Profit Sector in Saudi Arabia. Lastly, in the "Best Youth Initiative in Government Communication" sub-category, the winner is the UAE Ministry of Health and Prevention Youth Council.

Global award categories – Winners
The global award categories have witnessed outstanding competition and have attracted exceptional entries from the region. In the "Best Communication Strategy for Crisis Management" category, the winner is the General Administration of Strategic Communication at the Saudi Ministry of Defense.

For the "Best Innovation in Government Communication'' category, which comprises two sub-categories, the UAE’s National Library and Archives (NLA), was announced as the winner in the first sub-category "Best Innovation in Government Communication". Meanwhile, the winner for the second sub-category "Best Initiative within the Annual Youth Challenge" was “Team B” of the AI Skills Camp.

In the "Best Food Security Programme Communication Plan" category, the winner was the Department of Agriculture and Livestock in Sharjah. For the "Best Communication Initiative or Media Content to Promote Environmental Awareness" category, the winner was Saudi Arabia's Ministry of Environment, Water and Agriculture (MEWA).

In the "Best Communication Practices or Campaigns Addressing Developmental Challenges" category, the winner was Sulaiman Bin Abdulaziz Al Rajhi Charitable Foundation in Saudi Arabia.

The winner of the "Best Communication Practice in Volunteer Campaign'' category award is the Saudi Ministry of Human Resources and Social Development. As for the "Best Communication through Media Content'' category, the winner is Bahrain's Atnafas Creative Production.

Meanwhile, the winner of "Best Applied Scientific Research in Government Communication" is Ghada Saif Thabet.

The Supreme Committee for Delivery and Legacy (SC), Qatar, won the "Best Communication Strategy Utilising Sports" category, while the "Best Positive Social Impact Driver" was awarded to American Judge Frank Caprio, former Chief Judge of the Municipal Court of Providence in the USA, whose compassionate rulings made him a global viral sensation on social media, earning him the reputation as "The Nicest Judge in the World."

Emirati astronaut Sultan Al Neyadi, holder of the longest space mission in Arab history, spanning six months aboard the International Space Station as part of Mission 69, was awarded the newly established "Personality of the Year" award.

During the ceremony, the winner of the "Universities Challenge," organised in cooperation with United Arab Emirates University (UAEU), was also announced. The winning team was "Sawab" Team, from the Mohamed bin Zayed University of Artificial Intelligence.

The SGCA Jury members were also honoured during the ceremony for their efforts in assessing the nominated works for the award, followed by speeches by a selection of award winners.

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Emirates

World Free Zones Organization Launches its New Corporate Identity

The World Free Zones Organization (World FZO) has launched its new corporate identity, which coincided
with its 10th anniversary. The launch came during the 10 th World Free Zones Organization (World FZO) World Congress in Dubai held under the theme ‘Zones and the Shifting Global Economic Structures – Unlocking New Investment Avenues’, In conjunction with the launch of its new corporate identity, the World FZO announced its new vision, mission, and purpose. Its new vision focuses on driving global economic progress, sustainability, and inclusive growth through empowered free zones, setting the benchmark for economic advancement. As part of its new mission, the World FZO aims to engage with free zones from around the world by supporting them through knowledge
sharing, networking, advocacy, and consulting, enhancing their positive impact and contributions to economic and social development in their respective countries.
The World FZO reaffirmed its commitment to its core values while enhancing its approach by adopting the
latest practices and keeping pace with rapid global changes. This forward-thinking approach enables the
organisation to reshape prevailing perceptions and highlight its distinctive and innovative methods.
With its new identity, the World FZO also emphasise its dedication to launching purposeful and transparent initiatives that solidify its role as a catalyst for positive change on the global stage.
The organisation’s new corporate identity represents its three strategic pillars: Impact, Influence, and Trust. Its focus on Impact will drive sustainable growth and effectiveness, ensuring that free zones remain at the forefront of socio-economic development and innovation. Under its second pillar, Influence, it seeks to shape the future of global trade and investment by advocating for policies that foster growth and opportunity for businesses and communities. Furthermore, by building Trust, the organizations will reinforce its role as a steadfast ally, providing the advocacy needed to navigate an increasingly complex and evolving global landscape. The organisation’s key objectives for its new phase include opening new investment horizons and reinforcing social contributions by supporting net-zero initiatives.
The World FZO remains focused on fostering trade relations and partnerships between economic zones in its member countries, while broadening its activities to encompass emerging economic sectors. These sectors align with the demands of the era, including artificial intelligence, digital trade, the Fourth Industrial Revolution, and advanced technologies.

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Emirates

Dubai Customs Launches Innovative Training Program to Enhance Emiratisation Efforts

– Specialized Vocational Program Under "Masar 33" Aims to Train and Employ 80
Citizens
– Sultan Bin Sulayem: Our Plans Align with National Vision and Goals
– Abdulla Mohammed Busenad: A Strong Commitment to Supporting
Nationalization Efforts in the UA

Dubai Customs is launching a significant initiative to train and employ 80 new high school graduates as “Customs Inspectors.”in line with the vision of the Dubai government and contributing to the goals of the Dubai Economic and Social Agenda, along with the leadership’s commitment to invest in citizens and increase Emiratisation rates.
This initiative is part of the department’s commitment to enhance the participation of citizens
in the economic development process and to support the UAE Centennial 2071 Plan goals
by investing in the youth and equipping them with the skills and knowledge necessary to
keep pace with global changes. The department has allocated a vocational program in
customs inspection for candidates selected from Ru’ya Careers UAE 2024, providing them
with professional training for seven months both domestically and internationally before they
take up available positions. This initiative is part of the pioneering “Masar 33” program
designed to meet Dubai’s agenda goals by mobilizing all resources and development plans
to ensure the highest quality of life for citizens in the emirate. “Masar 33″aims to enhance
the competitiveness of Emirati talent through various initiatives, professional programs, and
scholarships, establishing Dubai Customs as a cornerstone for advancing the national
human development system, boosting its efficiency and productivity, and increasing its
participation in economic sectors to meet Dubai’s leading aspirations for the future.

Program Objectives:
The vocational program aims to nurture and train new high school graduates by enhancing
their professional skills in line with the Dubai government’s vision. It seeks to integrate
citizens into the labor market from early stages, ensuring their future success and
competitiveness. Additionally, it focuses on building the capabilities of customs inspectors on
scientific and advanced training foundations to address security risks and protect the
community and economy from customs evasion and smuggling, achieving a 100%
nationalization rate in customs inspection at Dubai Customs.

Active Participation:

H.E. Sultan bin Sulayem, DP World Group Chairman & CEO and Chairman of Ports,
Customs and Free Zone Corporation, stated that the organization is committed through its
various initiatives and programs aimed at training and qualifying citizens to actively
contribute to the success of the UAE’s national vision, which is fundamentally based on the
Emirati workforce. He praised Dubai Customs for diversifying its projects in line with the
Dubai government’s plan and its social and economic agenda, enhancing the
competitiveness of citizens in the labor market for both the public and private sectors under
an ambitious strategy to encourage and promote nationalization policies.

Attracting Citizens:
H.E. Dr. Abdulla Mohammed Busenad, Director General of Dubai Customs, emphasized that
the department provides a range of specialized programs at the highest levels to attract
young citizens and involve them in the development process. Through “Masar 33” which
aligns with the objectives of the Dubai agenda and the leadership’s vision for enhancing
nationalization in both the public and private sectors, the programs enable citizens to gain
knowledge, field experience, and technical skills necessary for joining the labor market
through the approved career path. He noted that the initiative to train recent high school
graduates in customs professions builds upon Dubai Customs’ previous achievements in
qualifying citizens and the positive results attained through a series of diverse programs
covering the most in-demand job sectors. The department remains committed to enhancing
the efficiency of citizens and providing them with the professional opportunities they seek,
reinforcing its commitment to supporting nationalization efforts in the UAE.

Four Pillars:
Mohammed Al Ghaffari, Executive Director, Human Resources Division at Dubai Customs,
announced the opening of applications for the customs inspector training program during the
Ru’ya Careers UAE 2024 and provided the link to the official Dubai Government Jobs
website. The program is designed around four main pillars: digital skills programs, behavioral
programs, customs science programs, and security programs, alongside practical training in
the department’s customs centers and external training in collaboration with strategic
partners, which includes a comprehensive professional guidance program. He stated, “The
programs provided by Dubai Customs are increasingly popular among young citizens,
confirming the success of the department’ efforts in attracting national talent to shape future
leaders in customs work through various academic and specialized professional paths. This
offers new graduates the opportunity to qualify for roles in Dubai Customs, with 80 vacancies
allocated for graduates of the customs inspector training program.”

 

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Emirates

DCO Secretary-General commends Global Digital Compact at Summit of the Future

Deemah AlYahya, Secretary-General of the
Digital Cooperation Organization (DCO), said that “the digital divide the world faces today is
multifaceted, encompassing gaps in digital intelligence, computing capabilities, gender, and
skills,” in a speech at the Summit of the Future held during UNGA79 in New York.
In her speech, delivered after the UN General Assembly adopted the & Pact for the Future’ and the
‘Global Digital Compact’, AlYahya warned that “The AI and computing divide represents a
significant barrier, as some nations advance rapidly in AI innovation and deployment, while
others struggle to keep pace.
At the same time, the gender digital divide continues to limit women’s access to technology and
opportunities, and the skills divide leaves many without the digital competencies essential for
success in a fast-evolving economy. If we do not address these interconnected challenges, we
risk leaving entire communities behind.”
AlYahya praised the Global Digital Compact for “lays out an ambitious roadmap for an
inclusive, open, sustainable, fair, safe and secure digital future for all,” emphasizing that “It is a
bold vision, but the real challenge is translating these goals, principles, objectives, and
commitments into action, especially as we strive to achieve the SDGs.”
AlYahya highlighted that “at the Summit of the Future, the DCO proudly launched the Digital
Economy Navigator (DEN), an innovative tool that provides detailed insights on digital economy
performance across 50 countries. This initiative is just one of the many ways we are turning the
principles of the Global Digital Compact into action.”
She explained that “while DEN is a vital resource, it is only the beginning. In the spirit of
networked multilateralism, we must foster collective efforts to the GDC’s ambitious goals,
objectives, and commitments. I call upon every country, organization, and individual to join
forces in this critical endeavor.”
The Digital Economy Navigator (DEN) evaluates digital economy performance through three
intersecting dimensions: Digital Enablers, Digital Business, and Digital Society. Within these
dimensions, 10 pillars synthesize and summarize key aspects of countries’ digital economy, and
use of digital technology application from 102 indicators gathered from respected secondary data
sources, in addition to proprietary survey data of more than 27,000 participants across the 50
countries.
In addition to the launch of the DEN, on the sidelines of UNGA, DCO signed an agreement with
the United Nations Development Program (UNDP) to enhance digital cooperation and accelerate
digital transformation across the world, to support efforts aimed at achieving the United Nations
Sustainable Development Goals by 2030.
It also signed a memorandum of understanding with the League of Arab States (LAS) to
accelerate the inclusive and sustainable digital economy, enhance relations and exchange experiences and knowledge, and accelerate the process of digital transformation and economic development.

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