World

ChatGPT fever catches in US workplace, sounding alarm for some

Many workers across the US are turning to ChatGPT to help with basic tasks, a Reuters/Ipsos poll found, despite fears that have led employers such as Microsoft and Google to curb its use.

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Companies worldwide are considering how to best make use of ChatGPT, a chatbot program that uses generative AI to hold conversations with users and answer myriad prompts. Security firms and companies have raised concerns, however, that it could result in intellectual property and strategy leaks.

Anecdotal examples of people using ChatGPT to help with their day-to-day work include drafting emails, summarizing documents and doing preliminary research.

Some 28 percent of respondents to the online poll on artificial intelligence (AI) between July 11 and 17 said they regularly use ChatGPT at work, while only 22 percent said their employers explicitly allowed such external tools.

The Reuters/Ipsos poll of 2,625 adults across the United States had a credibility interval, a measure of precision, of about 2 percentage points.

Some 10 percent of those polled said their bosses explicitly banned external AI tools, while about 25 percent did not know if their company permitted use of the technology.

ChatGPT became the fastest-growing app in history after its launch in November. It has created both excitement and alarm, bringing its developer OpenAI into conflict with regulators, particularly in Europe, where the company's mass data-collecting has drawn criticism from privacy watchdogs.

Human reviewers from other companies may read any of the generated chats, and researchers found that similar artificial intelligence AI could reproduce data it absorbed during training, creating a potential risk for proprietary information.

“People do not understand how the data is used when they use generative AI services,” said Ben King, VP of customer trust at corporate security firm Okta.

“For businesses this is critical, because users don’t have a contract with many AIs – because they are a free service – so corporates won’t have run the risk through their usual assessment process,” King said.

OpenAI declined to comment when asked about the implications of individual employees using ChatGPT, but highlighted a recent company blog post assuring corporate partners that their data would not be used to train the chatbot further, unless they gave explicit permission.

When people use Google’s Bard it collects data such as text, location, and other usage information. The company allows users to delete past activity from their accounts and request that content fed into the AI be removed. Alphabet-owned Google declined to comment when asked for further detail.

Microsoft did not immediately respond to a request for comment.

‘Harmless task’

A US-based employee of Tinder said workers at the dating app used ChatGPT for “harmless tasks” like writing emails even though the company does not officially allow it.

“It’s regular emails. Very non-consequential, like making funny calendar invites for team events, farewell emails when someone is leaving … We also use it for general research,” said the employee, who declined to be named because they were not authorized to speak with reporters.

The employee said Tinder has a “no ChatGPT rule” but that employees still use it in a “generic way that doesn’t reveal anything about us being at Tinder.”

Reuters was not able independently confirm how employees at Tinder were using ChatGPT. Tinder said it provided “regular guidance to employees on best security and data practices.”

In May, Samsung Electronics banned staff globally from using ChatGPT and similar AI tools after discovering an employee had uploaded sensitive code to the platform.

“We are reviewing measures to create a secure environment for generative AI usage that enhances employees’ productivity and efficiency,” Samsung said in a statement on August 3.

“However, until these measures are ready, we are temporarily restricting the use of generative AI through company devices.”

Reuters reported in June that Alphabet had cautioned employees about how they use chatbots including Google’s Bard, at the same time as it markets the program globally.

Google said although Bard can make undesired code suggestions, it helps programmers. It also said it aimed to be transparent about the limitations of its technology.

Blanket bans

Some companies told Reuters they are embracing ChatGPT and similar platforms, while keeping security in mind.

“We’ve started testing and learning about how AI can enhance operational effectiveness,” said a Coca-Cola spokesperson in Atlanta, Georgia, adding that data stays within its firewall.

“Internally, we recently launched our enterprise version of Coca-Cola ChatGPT for productivity,” the spokesperson said, adding that Coca-Cola plans to use AI to improve the effectiveness and productivity of its teams.

Tate & Lyle Chief Financial Officer Dawn Allen, meanwhile, told Reuters that the global ingredients maker was trialing ChatGPT, having “found a way to use it in a safe way.”

“We’ve got different teams deciding how they want to use it through a series of experiments. Should we use it in investor relations? Should we use it in knowledge management? How can we use it to carry out tasks more efficiently?”

Some employees say they cannot access the platform on their company computers at all.
“It’s completely banned on the office network, like it doesn’t work,” said a Procter & Gamble employee, who wished to remain anonymous because they were not authorized to speak to the press.

P&G declined to comment. Reuters was not able independently to confirm whether employees at P&G were unable to use ChatGPT.

Paul Lewis, chief information security officer at cyber security firm Nominet, said firms were right to be wary.

“Everybody gets the benefit of that increased capability, but the information isn’t completely secure and it can be engineered out,” he said, citing “malicious prompts” that can be used to get AI chatbots to disclose information.

“A blanket ban isn’t warranted yet, but we need to tread carefully,” Lewis said.

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World

Crown Prince of Abu Dhabi meets with CEOs of leading Norwegian companies

H.H. Sheikh Khaled bin Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi, has met with a group of CEOs from leading Norwegian companies, as part of their participation in the UAE-Norway Investment Forum, held alongside his official visit to the Kingdom of Norway.

During the meeting, H.H. Sheikh Khaled bin Mohamed bin Zayed underscored the UAE leadership’s commitment to strengthening economic cooperation with its international partners.

He highlighted that investment in innovation and knowledge is a cornerstone for achieving sustainable development, noting that enhancing collaboration with Norwegian companies across key sectors will open new avenues for mutual economic growth between the two countries.

The UAE-Norway Investment Forum, taking place in Oslo, aimed to highlight available investment opportunities and strengthen trade relations between the UAE and Norway, fostering shared interests and supporting innovation and knowledge-based economic visions.

-wam

World

At the Indonesia International Book Fair 2024, TRENDS inaugurates 10th global office, releases four books

As part of its Asian research tour, partnership with Aletihad News Center, and
primary sponsorship of the Indonesia International Book Fair 2024, TRENDS
Research & Advisory inaugurated its office in Jakarta, marking its 10th location
worldwide. It also released four books in Indonesian.
The inauguration event was attended by ambassadors of the UAE, Bahrain, and
Jordan to Indonesia, chairpersons of the UAE and Indonesian Publishers’
Associations, the Director of TRENDS’ Jakarta office, and a group of researchers
and academics.
Speaking at the event, Dr. Mohammed Abdullah Al-Ali, CEO of TRENDS
Research & Advisory, stated that TRENDS’ international offices—set to reach 15
by the end of 2024—aim to enhance the Center’s research efforts and deepen its
role in disseminating knowledge, thus serving as a global knowledge bridge.
He emphasized, “At TRENDS, we believe in the importance of cooperation
between think tanks and prioritize this endeavor. We believe the TRENDS office in
Jakarta will enhance the exchange of knowledge and ideas between think tanks in
Asia and the Middle East, opening new horizons for collaboration in various
fields.”

Four books in Indonesian
As part of the Jakarta office’s inaugural activities, four books were released in
Indonesian, including the 11th and 12th books of the Muslim Brotherhood
Encyclopedia and Global Trends in AI and Automation and the Future of
Competition between Man and Machine: An Analytical Forward-looking Vision.

Hostility to Arab states
The 11th book of the Muslim Brotherhood Encyclopedia, The Concept of the State
According to the Muslim Brotherhood, highlights its hostile stance toward Arab
states since its inception. The group views them as an obstacle to its ascent to
power. It opposed the modern principles upon which these states were built,
considering them incompatible with the group’s unique interpretation of Islam,
which it claimed to embody exclusively.

Exclusion of nonconformists
The 12th book, The Muslim Brotherhood: Rejection of Tolerance and Exclusion of
Nonconformists, examines the Muslim Brotherhood’s stance towards
nonconformists, individuals, and entities. The book reveals the group’s binary view
of the world, categorizing others as allies or adversaries. It ties these relationships
to the Brotherhood’s internal power struggles and self-serving interests.

Global Trends in AI
The third book, Global Trends in AI, explores significant developments in AI and
its impact on various aspects of life, including the economy, society, and
governance. It also offers a comprehensive analysis of technological advancements
in AI, its applications across sectors, the ethical and social challenges it presents,
and its future trajectory.

Automation

The fourth book, Automation and the Future of Competition between Man and
Machine: An Analytical Forward-looking Vision, addresses the growing challenges
faced by the human workforce in the face of widespread automation and AI
applications. The book concludes that while automation presents a significant
challenge to the labor market, it simultaneously creates new opportunities. It
emphasizes the importance of preparing for this shift through skills development,
continuous education, and adopting economic and social policies that support the
workforce.

Prominent pavilion and active presence
The TRENDS’ pavilion at the Indonesia International Book Fair has attracted
numerous visitors, including academic researchers and officials, such as the
ambassadors of the UAE, Bahrain, Qatar, Jordan, and Turkey. Additionally,
chairpersons of Arab and Indonesian publishers’ associations, authors, publishers,
and students visited the pavilion. All were impressed with and praised TRENDS’ diverse, valuable publications. They also commended TRENDS’ active
international presence and ability to address global developments with rigorous
analytical research.
Dr. Mohammed Abdullah Al-Ali honored the esteemed guests, including
ambassadors of the UAE and Bahrain to Indonesia, Wedha Startesti Yudha,
Chairperson of the Indonesia International Book Fair Committee, Arys Hilman
Nugraha, Chairman of the Indonesian Publishers Association, and others,
presenting them with TRENDS’ publications and commemorative shields.
Additionally, he awarded TRENDS’ Research Medal to Ni Made Ayu Martini
Indonesian Deputy Minister of Marketing, Tourism and Creative Economy
It is worth noting that during its current Asian research tour, TRENDS announced
the launch of the TRENDS Research Medal, awarded to individuals who make
significant contributions to the development of scientific research and promote collaboration with TRENDS in strengthening a culture of research across various fields.

World

US determined to prevent full-scale war in Middle East, Joe Biden tells UNGA79

US President Joe Biden highlighted the US Administration’s determination to prevent a wider war that engulfs the entire Middle East region, noting that a diplomatic solution “remains the only path to lasting security to allow the residents from both countries to return to their homes on the border safely”.

In remarks he made today before the 79th Session of the United Nations General Assembly (UNGA79), the US President said, “Full-scale war is not in anyone’s interest,” adding that a diplomatic solution is still possible.

He also touched on “the rise of violence against innocent Palestinians on the West Bank”, and the need to “set the conditions for a better future”, which he said featured “a two-state solution, where the world — where Israel enjoys security and peace and full recognition and normalised relations with all its neighbours, where Palestinians live in security, dignity, and self-determination in a state of their own”.

President Biden underscored the ceasefire and hostage deal put forth by Qatar and Egypt, which the UN Security Council endorsed. He said, “Now is the time for the parties to finalise its terms, bring the hostages home,” adding that this would help ease the suffering in Gaza, and end the war.

-WAM