ABU DHABI, 23rd June, 2020 (WAM) — During the twelfth session of the first regular session of its seventeenth legislative session held remotely today, the Federal National Council, FNC, approved a federal bill on consumer protection.
During the session, chaired by Saqr Ghobash, Speaker of the FNC, the Council approved several articles stipulating the need for consumer rights and coordination between relevant authorities, including those concerned with services and goods with their own regulatory systems, such as insurance, banking and medical services.
Through the bill, the FNC aims to protect the rights of consumers, ensure data security, respect religious values and traditions, and offer appropriate commodities or services.
The bill also aims to create a safe environment for purchasing commodities and services and obtaining correct information.
The FNC highlighted the importance of the bill, which aims to protect the rights of consumers while asserting the need to maintain their health and safety of and represent their interests.
The bill stresses that data, advertisements and contracts related to consumers should be in the Arabic language, but other languages may also be used.
The FNC’s amendments include the adoption of the provisions of the bill covering all commodities and services within the country, including in free zones, as well as the related operations of providers, advertisers and commercial agents.
In the bill’s article pertaining to the competencies of the Supreme Committee for Consumer Protection, the Council created three requirements, which are assessing proposals and recommendations received by the committee related to protecting the rights and opinions of consumers, implementing plans and programmes to educate consumers on their economic rights and obligations, and studying what ministers can offer to the committee and issuing related recommendations.
The committee will also establish general consumer protection policies and assess consumer protection reports.
The FNC created an article, titled, "Coordination with Relevant Authorities," which stipulates the following, "The administrative unit concerned with consumer protection affairs at the ministry should coordinate with relevant authorities to protect the rights of consumers. The administration must submit periodic reports to the committee regarding the coordination between relevant authorities and the executive regulations of this law will determine the implementation of the relevant article."
Advertisers, suppliers and commercial agents are also prohibited from presenting commodities and services using false data and issuing misleading advertisements.